SERVICES FOR GUESTS WITH DISABILITIES
Disney is known for their customer service and for really wow-ing their guests with great shows, a clean and safe environment and friendly cast members. But what you may not know is that Disney offers a wide variety of services for guests needing special assistance. Things like electronic convenience vehicles, sign language interpretation for some shows, park guidemaps in Braille and "Audio Description."
GUESTS WITH VISUAL DISABILITIES CAN USE AUDIO DESCRIPTION
This last service, Audio Description, is pretty neat. It's a handheld device that provides additional audio for guests with visual impairments.
Here's a sample of what visually impaired guests hear with Audio Description when they ride the Haunted Mansion:
DISNEY SERVICES ASSIST GUESTS WITH A VARIETY OF NEEDS
Audio Description is available for many attractions at the parks in Florida and California. There is a $100 deposit that is completely refundable when you return the device on the same day.
The bottom line is if you or your family have any special needs like the ones mentioned here as well as special dietary concerns, let your travel agent know in advance and they can help you plan a worry-free vacation. Or, when you arrive, you can always stop by the hotel front desk or Guest Relations at the theme parks for more information.
The Disney Cruise Line also has handicapped-accessible staterooms and other on-board amenities to accommodate a variety of needs. With a little advanced planning, your Disney vacation can be relaxing and enjoyable - as it should be.
How has Disney helped your family with any special needs or accommodations?